Última actualización: 11 September 2026
This Privacidad Statement describes how Servicio Plan One collects, uses, and protects personal information obtained through our website (https://www.serviceplan.one), our web app, our mobile app, and our data providers. We are committed to ensuring that your privacy is protected and to complying with the General Data Protection Regulation (GDPR) as well as other applicable data protection laws.
1. Information We Collect
We may collect the following types of data:
- Vehículo registration number (REG)
- Vehículo identification number (VIN)
- Vehículo technical data
- Vehículo MOT data
- Historial del servicio de vehículos
- Número de teléfono
This is not considered personal data by itself, but since it is related to and shown alongside a REG, this is also considered personal information.
2. Legal Basis For Data Collection
We collect publicly available personal information, such as REG, VIN, MOT data & Historial del servicio de vehículos.
When collecting personal information, when possible, we ask for the data owner’s consent (GDPR article 6, paragraph 1 a). Consent will be collected either directly by us or our customers will gather the consent on our behalf.
In the cases where it is not possible for us to gather consent, whether it is because we do not know who the owner is, or we do not have the necessary information to contact the owner we collect on the basis of legitimate interest (GDPR article 6, paragraph 1 f) and in the interest of the public (GDPR article 6 paragraph 1 e).
3. How We Use Your Information
One of the primary reasons Servicio Plan One was founded, is to improve transparency and prevent fraud in the automotive industry.
The most common cases of fraud in the automotive industry are mileage fraud and VIN cloning.
We help prevent this by providing a full overview of the cars history and keep a record of REG and VIN pairs in the countries we currently support.
Alongside fraud prevention, our platform helps car owners to get an easy to access full overview of their vehicle and keep their warranty. As well as help talleres get the full insights into the vehicle they are working on, to make sure they can perform their best work possible. As well as an easy to use system for service and repair registration.
We also provide an easy to use service booking system and a service reminder SMS 14 days before your next upcoming service.
4. Seguridad
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
5. Impact Assessment
Vehículo data on Servicio Plan One’s platforms is accessed based on a search/lookup in our database based on REG or VIN. You cannot access this information without being in possession of either the REG or VIN, both are also publicly available data. Since you would be able to access the same information on other publicly available platforms, based on the same information, we consider the impact on the data owner, to be very low to non-existing.
In the case of e-mails and phone numbers, this information is not made publicly available on our platforms. However, this information is shared with the workshop that the data owner has seleccionado as their preferred workshop; this will allow their seleccionado workshop and the data owner to communicate in relation to upcoming services and bookings.
If we receive e-mails and phone numbers for car owners by mistake, or if they have changed their mind and do not wish to create a gratis account on Servicio Plan One’s platforms, the information will be deleted dentro 30 days, and will no longer be available to us. Because of this we consider the impact to be very low to non-existing.
6. Your Rights
You have the right to request access to the personal information we hold about you, to request correction or deletion de ustedr personal information, and to object to the processing de ustedr personal information. You can exercise these rights by contacting us using the contact information provided below.
7. Contacto Us
If you have any questions about our Privacidad Statement or our use de ustedr personal information, please contact us at:
Servicio Plan One
info@serviceplan.one
You have the right to lodge a complaint if you are dissatisfied with the way we process your personal data. However, you should always contact Servicio Plan One first if you believe that we have processed your personal data in breach of the personal data law regulations. That way you can get our explanation of the matter.
8. Cambios to this Privacidad Statement
We may update this Privacidad Statement from time to time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.